Amazons e-mail goes on to state that consumers can track the status of their order on its website and cancel unshipped products if they so select, though it significantly doesnt discuss anything about an alternative shipment date for delayed orders. Its not clear whether Amazon sent this e-mail to everybody who pre-ordered a PS5 or just those in specific areas. Weve reached out to Amazon for extra info, and will upgrade this post with their action.
Sony has actually previously denied rumors that it might deal with stock shortages next month. Earlier today, Sony Interactive Entertainment CEO Jim Ryan informed the Washington Post that while the coronavirus pandemic initially triggered distribution issues when it initially hit, Sony would have “more PlayStation 5 units ready for sale than they had PlayStation 4 systems in 2013” when it releases. To include some context to that, Sony offered a little more than 2 million PS4s worldwide in the very first 2 weeks after its launch.
An email Amazon sent out to various pre-order clients on Friday alerts that their console might not get here by its release date (Nov. 12 in the U.S.). A number of consumers shared the message on social networks, and it specifies that shipments might be delayed “due to high need.”
” Well make every effort to get the product to you as soon as possible once released,” the message continues.
Image: Sony
With merchants royally beating the gun on PlayStation 5 pre-orders, count yourself lucky if you handled to snag one before they sold out everywhere. Unless you got yours on Amazon. In which case, you might still be screwed.
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Amazons warning does not motivate much self-confidence in that promise. Given, it could be that Amazons simply pressing out this email as a safety measure. As Polygon mentions, the e-commerce giant does have a history of screwing up prominent video gaming releases, as we saw with the Nintendo Switchs launch in 2017 and the release of Animal Crossing: New Horizons earlier this year.
Its apparently not the only seller breaking the bad news to those with PS5 pre-orders this week. According to Toms Guide, the Hong Kong-based retailer Play-Asia likewise sent out an e-mail blast to purchasers on Friday motivating them to cancel their pre-order due to “production and allowance restrictions from distribution networks for the console.” It warned that PS5 stock is “incredibly limited in all areas,” which just appears to validate worries about a possible shortage come November.
Amazons e-mail goes on to state that clients can track the status of their order on its site and cancel unshipped products if they so pick, though it noticeably doesnt point out anything about an alternative delivery date for postponed orders. Its not clear whether Amazon sent this e-mail to everybody who pre-ordered a PS5 or only those in specific areas. Earlier this week, Sony Interactive Entertainment CEO Jim Ryan told the Washington Post that while the coronavirus pandemic at first caused circulation problems when it first hit, Sony would have “more PlayStation 5 systems prepared for sale than they had PlayStation 4 systems in 2013” when it launches.
