How to Save Your Samsung Motion Photos From That Google Photos Error

Screenshot: David Murphy

The weird thing, as Android Police reports, is that this wasnt formerly a problem. Samsungs movement photos arent exactly brand-new innovation, and Google Photos started supporting them as of mid-2019 or two. Try to upload one now to Google Photos, however, and you might encounter issues.
I tested this out myself utilizing a Galaxy Note 20 Ultra (running One UI 2.5, which includes sound into movement photos), and I can verify that Google Photos is not a fan of Samsungs moving images. They publish to Google Photos simply great– or, at least, appear to at. I let Google “procedure” them for almost an hour, and it was never able to display the “movement” portion of the image. I can download the still image just great, but motion doesnt work, nor can I download a video of the moving image.

Isnt it enjoyable when one platforms technology will not play perfectly with another? Owners of numerous Samsung Androids are experiencing this joy firsthand, as the Samsung Cameras movement images do not appear to be working with Google Photos– a popular, complimentary, terrific image backup option.

Screenshot: David Murphy

While I think that the majority of people dont care that much about images with an arbitrary few seconds of movement before them, its worth understanding that Google currently will not be able to process these. In other words, if some disaster hits and you require to access these images once again– with movement– Google wont have the ability to help you out. What should you do, then?

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Microsofts OneDrive provides you 5 gigabytes of complimentary storage, a decent amount of space to a minimum of get your motion-filled images up in the cloud. From there, what you make with them is your organization. To get this set up, pull up the Samsung Gallery app and tap on the triple-dot icon in the middle-right. Tap on “Settings,” and then tap on “Cloud Sync” to start the process of connecting your Microsoft account to your Samsung phone.

Try a backup alternative that maintains Samsungs movement photos
The easiest service is to switch to using your Samsungs built-in Gallery app, which lets you sync your pictures to OneDrive. You can then install OneDrive on your desktop or laptop computer, find the photos, and save them anywhere you desire– including another cloud service entirely, if youre so inclined. If you go this path though, ensure youre selecting a service that just stores raw files (like a Dropbox or Google One), instead of one that transforms or processes the images in any fashion.

Why? As long as the raw.JPG file is conserved somewhere unbothered, the file still includes all the saved motion preceding the still image. That sounds strange, however hear me out: Your os will not have the ability to show you the moving image, nor will any cloud service Ive found, however as long as the file isnt tinkered in any method, you d be able to redownload it again, drop it on your Samsung phone, and see the image– with motion.
I attempted this by copying the.JPGs containing video motion from my Samsung phone to my desktop by means of Windows 10s File Explorer. I then deleted the files from my Samsung phone, examined the Gallery app to make certain they were gone, and copied them back to my phone. I examined the Gallery app once again, and there they were, motion and all.

Screenshot: David Murphy

Once youve gone through the login process, head back to that exact same screen and make certain “Sync with OneDrive” is made it possible for. Next, tap on that alternative, and after that tap on “Sync now” in the subsequent screen. (Itll change to “Tap here to stop syncing” once it begins.).

That sounds unusual, but hear me out: Your operating system will not be able to show you the moving image, nor will any cloud service Ive found, but as long as the file isnt messed with in any way, you d be able to redownload it again, drop it on your Samsung phone, and see the image– with movement.
Pull up a motion photo in Gallery, tap “view movement picture” at the bottom, tap the video when it begins playing, and tap “Save video” in the upper-right corner.

Samsungs movement photos arent precisely new innovation, and Google Photos began supporting them as of mid-2019 or so. I tested this out myself using a Galaxy Note 20 Ultra (running One UI 2.5, which incorporates noise into movement images), and I can confirm that Google Photos is not a fan of Samsungs moving images. I can download the still image just fine, however motion does not work, nor can I download a video of the moving image.

Its an inelegant solution, sure, considering that youve now divided off the movement from the original image (which still has this movement integrated, in case you desire to keep seeing it on your Samsung). Itll at least tidy you over for a bit while Google hopefully deals with a repair.

Your images need to now be copying over to OneDrive. Relax and enjoy the wait, depending on just how much youve been using your gadgets camera. And, yes, the procedure is going to sync all of your images. You cant just select “motion-only” or something.
You can conserve your movement image videos individually, too.
If you dont want to fiddle with this option, hassle-free as it is, you have one other option. Bring up a movement picture in Gallery, tap “view movement photo” at the bottom, tap the video when it begins playing, and tap “Save video” in the upper-right corner. This will copy the video part of your image to a separate.MP4 file, which you can then back up on a service like Google Photos as you would any other video.

Screenshot: David Murphy.