AirPods Max owners are reporting a major flaw — what you need to know – Toms Guide

It seems that Apple failed to do some last-minute quality assurance testing before shipping its latest pricey headphones. Users on Twitter are reporting condensation buildup inside the ear cups of the Apple AirPods Max, which might be problematic as the headphones are not water resistant. 

Condensation is when water droplets collect on cold surfaces due to humidity in the air. Most headphones are made of plastic, a lighter material less prone to temperature fluctuation. But for the $550 AirPods Max, Apple opted to go with aluminum, a heavier material that, like most metals, is thermally conductive. 

Because of the thermally conductive nature of metal, it can absorb heat extremely well. That’s why touching a pole on a snowy day feels especially cold. Or why a hot pan can burn so easily.

Because the AirPods Max sit close to the ear, separated only by $69 air cushions, walking around the neighborhood on a cold day can easily build up condensation.

In most cases, some added airflow could remedy this. But in the case of headphones, especially noise cancelling ones, a tight seal needs to be made around the ear. The combination of cold aluminum, body heat, and an enclosed space is the perfect environment for moisture buildup.

Users on Twitter are even going out of their way to prove that they’re in relatively cold environments and not in the middle of the Amazon Rainforest. 

Apple began selling the AirPods Max on December 15th of last year. YouTuber Techkhamun posted on Twitter six hours after getting his pair of condensation buildup. 

As of now, Apple has yet to respond publicly about this condensation issue. Tom’s Guide has reached out to Apple and will update this article accordingly.