The site and Connect service for smartwatch maker Garmin has actually been down for at least 24 hours, and one report states it might have been caused by a ransomware attack.
The business published statements on Twitter noting the failures on Thursday early morning, The blackouts likewise affect their call centers, implying they can not receive calls, e-mails or online chats from clients.
” We are working to solve this problem as rapidly as possible and excuse this trouble,” composed Garmin in statements posted to Twitter and the Garmin.com website.
Garmin Connect is a tool offered through its website or a mobile app permitting owners of its wearables, including smartwatches, to track and examine fitness activities. Users can also take on pals and share obstacles.
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According to ZDNet, several Garmin staff members went to social media and confirmed the blackouts were triggered by a ransomware attack.
Garmin could not be immediately reached for comment, but declined to verify the reason for the blackout in a statement to ZDNet.
In a ransomware attack, a computer system or system is contaminated, displaying messages requiring money in order to unlock the computer system or data, says computer system security company Kaspersky Lab.
Follow Brett Molina on Twitter: @brettmolina23.