Instagram kept deleted photos and messages on its servers for more than a year – The Verge

When you erase something from Instagram you expect it to be opted for great. When security researcher Saugat Pokharel requested a copy of pictures and direct messages from the photo-sharing app, he was sent out data he d erased more than a year ago, revealing that the info had actually never ever been entirely gotten rid of from Instagrams servers.

GDPR requireds that EU citizens have a “right of gain access to” to their data, enabling them to ask for a copy of all the details a business stores on them within an affordable amount of time. As we discovered with our experiments exercising this right, the details you receive is not constantly self-explanatory, however when it comes to Instagram its easy enough to sort through. Its also the only simple way to learn if companies have actually been keeping your information long after you asked them to delete it.

” The researcher reported a concern where someones erased Instagram images and messages would be included in a copy of their details if they utilized our Download Your Information tool on Instagram,” a spokesperson for Instagram told TechCrunch. “Weve repaired the problem and have seen no evidence of abuse. We thank the scientist for reporting this issue to us.”

Its not clear how prevalent this concern was and whether it affected all Instagram users or just a subset of them, however its definitely not an unusual problem. For Instagram, the company states it typically takes around 90 days to completely remove information.

” The scientist reported an issue where someones deleted Instagram images and messages would be included in a copy of their information if they used our Download Your Information tool on Instagram,” a spokesperson for Instagram informed TechCrunch. For Instagram, the company says it generally takes around 90 days to totally remove data. As we discovered with our experiments exercising this right, the info you get is not always self-explanatory, however in the case of Instagram its simple enough to sort through.

In this case, the problem was only exposed because Pokharel had the option to download a copy of his data from Instagram. The Facebook-owned business introduced this download tool in 2018 to abide by the EUs information personal privacy GDPR regulations.

” Weve fixed the problem and have seen no proof of abuse.”

Instagram states this was because of a bug in its system that its now repaired, and Pokharel has actually been rewarded a $6,000 bug bounty for highlighting the issue. As reported by TechCrunch, Pokharel discovered the bug in October in 2015 and says it was fixed earlier this month.