Samsung allegedly says fog inside the Galaxy Note 20s camera is normal, according to one user – PhoneArena

The just recently revealed Galaxy Note 20 has actually released in Korea,
unsurprisingly discovering much popularity instantly following release. Some users of the device are apparently unhappy with the device, which may have a major flaw in the camera system.

One such user, who passes the moniker Stinger1, took to
Samsungs Korean neighborhood online forum to publish pictures of the gadget, which reveal each of the Note 20s three rear lenses totally covered by what seems fog. The post describes that the phenomenon happens when the phone experiences temperature modifications, such as taking it inside from a hot summertime day to an air-conditioned structure, and a number of users have actually commented comparable experiences, supporting this account.

One user reported that the Galaxy Note 20s cam lenses became foggy

A picture taken by the foggy lenses.

One major point to note is that these reports are not yet formally validated. Samsung has not acknowledged the issue on any of its main platforms, and the alleged reply from the company is also yet to be verified.

Much more remarkably, the user further detailed their experience in a post on Korean portal site Naver, discussing that they took the device to a Samsung service center to get it had a look at. Much to their chagrin, the device was assessed as normal, and the user obviously received an official message from Samsung relating to the problem.
According to the message, the problem might happen when ambient moisture enters the device through pressure-regulating air vents, then condenses into fog when exposed to “extreme temperature level modifications”. Shockingly, the message also mentions that, due to the phenomenon being naturally natural, Samsung is not accountable to supply repair work or replacements. Users are presumably cautioned to just prevent temperature contrasts when using the device..
As it stands, the concern does not appear to directly impair electronic camera function, but it still renders any images taken virtually unusable, as can be seen in the example picture below. The issue, if prevalent and not a few separated cases, is a lot more severe when thinking about that it affects all of the phones lenses and can not be resolved by software application updates.

According to the message, the problem may occur when ambient moisture gets in the gadget through pressure-regulating air vents, then condenses into fog when exposed to “extreme temperature changes”. One major point to note is that these reports are not yet officially substantiated. Samsung has actually not acknowledged the concern on any of its main platforms, and the alleged reply from the company is likewise yet to be confirmed.